NALYVEN Privacy Policy
This policy covers the NALYVEN mobile app. NALYVEN is designed only for users who are 18 years of age or older.
1. Data we process
- Account and authentication: email address, user ID, session and verification records.
- Profile: profile name, date of birth, age, city, gender, connection intent, preferences, bio, profile image and discoverability settings. Date of birth is used for age verification and age calculation and is not shown to other users.
- Approximate location: device location is converted in the app to a coarse location cell for nearby discovery. Raw precise latitude/longitude is not stored in the NALYVEN backend.
- Communications: text messages, voice messages, shared images, sender/recipient and timestamps. NALYVEN does not record the audio content of voice calls; technical signaling data may be processed to establish calls.
- Verification and safety: profile verification submissions and, where applicable, selfie/verification media, blocks, reports, moderation, device security and abuse-prevention records.
- Notifications and technical data: push notification tokens, app/device technical information and security signals.
- Advertising and consent: advertising/device identifiers and technical signals processed by Google AdMob and Google User Messaging Platform for ad delivery, measurement and consent management.
- Purchases: Google Play Billing transaction and entitlement information used to verify Premium access.
2. Why we use data
We use data to create and protect accounts, enforce 18+ access, operate profiles and nearby discovery, provide matching and communications, send notifications, verify Premium entitlements, operate advertising/consent flows, review reports, prevent abuse, secure the service and meet legal obligations.
3. Service providers
NALYVEN may use Supabase, Google Firebase Cloud Messaging, Google AdMob and User Messaging Platform, Google Play Billing, and WebRTC/TURN infrastructure. These providers may process technical data under their own privacy terms. NALYVEN does not sell personal data for direct monetary consideration.
4. Retention
Messages and related voice/image media are designed to be removed after approximately 12 hours in normal operation. Account, profile, verification, safety, reporting, purchase and technical records may be retained as reasonably necessary to provide the service, prevent fraud/abuse, protect legal rights or meet legal obligations.
5. Account and data deletion
Use Menu → Permanently delete account inside the app, or use the NALYVEN account deletion page if you cannot access the app.
6. Security
We use safeguards such as encryption in transit, access controls, device/session security, server-side authorization, limited retention and moderation controls. No internet-connected system can guarantee absolute security.
7. 18+ and child safety
NALYVEN is an 18+ social connection app. Child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) are strictly prohibited. See our Community & Child Safety Standards.
8. Contact
For privacy access, correction, deletion or other applicable requests, contact [email protected] ↗. Never send passwords, one-time codes or full payment details by email.
Last updated: October 7, 2026.